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​You are #00 out of 400

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You are #00 out of 400

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67-82% ​reduction in

business impact

​70-90% reduction in incident investigation time

15-45% reduction

in CIEs

Today’s datacenter has evolved and IT environments are now more complex than ever. Legacy systems can be expensive and fail to adapt to changing IT environments. Because they usually operate in silos, these systems can struggle to collect and correlate information from multiple technologies, making it difficult to monitor infrastructure and rapidly troubleshoot problems. Operational intelligence gives you end-to-end visibility in real time across your complete IT environment—whether on-premises, in the cloud or hybrid. By collecting and correlating the machine data needed and delivering it the form of real-time analytics, you can quickly troubleshoot issues and outages, monitor end-to-end service levels and detect anomalies.​

RCA is the average elapsed time it takes to identify the root cause of a CIE in order to formulate an approach which could help to prevent them in future​

IVA@splunk.com

Interested in scoping the potential benefits of operational intelligence further? To generate a business case report specific to your organization containing detailed benefit calculations, key goals, current challenges and ROI analysis across a range of use cases, request an interactive value assessment by emailing

This is the estimated annual cost of Critical IT Events (CIEs) to your organization, based on the number your organization experiences per month, and cost figures from companies of a similar size (based on 400 respondents).

A CIE occurs when a business application or infrastructure is down, or has a malfunction, whereby a business process is halted, or users are unable to reasonably carry out tasks and transactions ​

MTTR is the average elapsed time from when an incident is reported until the incident is resolved​

Operational intelligence can deliver:​

Root Cause Analysis (RCA) benchmark ​

Mean-Time-To-Resolution (MTTR) benchmark ​

Annual cost of CIEs​

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How much time do you spend on root cause analysis (in hours)?

 

Please include the time taken for the full post incident fix and report. 

What is your current Mean-Time-To-Resolution (MTTR) in hours?

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A critical IT event occurs when a business application and/or the infrastructure it relies upon is down or has a malfunction whereby a business process is halted and/or users are unable to reasonably carry out tasks and transactions. Critical IT events are variously termed severity 1, severity 1, critical, major, priority 1, P1 depending on the organization and the tools it uses.

Critical IT events: Definition

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How many critical IT events do you have per month?

How many employees are there within your organization globally?

More than 5k

3-5k

Less than 3k

Which industry does your organization belong to:

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Gaming

Telco

Retail

Transport

Commercial

Manufacturing

Finance

Public Sector

Critical IT Event Calculator

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